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I Upgraded to Pro, But My Project Is Still Locked
upgraded-pro-project-still-locked
Plans & Billing
Why This Happens
This is by design. When you upgrade to Pro, the new plan applies immediately to new projects. However, projects started while on the Free plan may still reflect the limits that were active when they were created. You have to manually convert them to Pro from the dashboard.
Still Showing as Free?
Email us at support@shotkraft.com with:
The email address on your account
Confirmation that payment went through (receipt or bank statement screenshot)
We'll verify and manually update your account, usually within a few hours.
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